Cancel Your
Membership
It only takes 2 minutes.
Before You Cancel
If you're struggling, reach out first. I might be able to help.
Contact Me →Come Back Anytime
No hard feelings. Rejoin whenever you're ready.
Auf WiedersehenWhich one do you have?
Search your inbox for my email "Welcome to SmarterGerman - how to open your courses" from the day you signed up. Found it? Then you pay through Stripe: click the button under "Manage your invoices and subscription" in that email and cancel there. Not found? Use the Teachable steps.
If Teachable shows no active subscription, use the customer portal.
Log in to your Teachable account
Go to courses.smartergerman.com and log in.
Go to your profile
Click on your profile picture or name in the top right corner.
Click "Subscriptions"
In the dropdown menu, find and click on "Subscriptions" or "My Subscriptions".
Cancel the subscription
Find your active SmarterGerman subscription and click "Cancel". Follow the confirmation steps. No active subscription listed? Then you pay through Stripe: use the customer portal.
Done
You will keep access until the end of your current billing period. You will not be charged again.
Newer memberships in many countries run through Stripe and do not show up in your Teachable account. Cancel in the customer portal: enter your email, open the link Stripe sends you, then click Cancel plan. You keep access until the end of your billing period and you will not be charged again. If the portal does not show your subscription, do not sign up again and do not start a new plan. Write to me at [email protected] and I will cancel it for you myself.
Open the customer portalPaid through LemonSqueezy? Write to me at [email protected] and I will cancel it for you.
